1. Introduction
This Privacy Policy describes how Pandify ("we", "our", or "us") collects, uses, and protects your personal information when you use our Discord bot and website services.
2. Information We Collect
2.1 Discord Data
When you use Pandify, we may collect:
- Discord user ID, username, and discriminator
- Server (guild) information where the bot is present
- Message content for moderation and command processing
- Voice channel usage for music functionality
- User permissions and roles within servers
2.2 Website Data
When you visit our website, we may collect:
- IP address and browser information
- Pages visited and time spent on our website
- Cookies for authentication and preferences
- Device and operating system information
2.3 Analytics Data
We collect anonymous usage statistics to improve our services:
- Command usage frequency and patterns
- Server activity metrics
- Feature adoption rates
- Error logs and performance data
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our Discord bot services
- Processing commands and delivering requested functionality
- Moderation and server management features
- Improving our services and developing new features
- Preventing abuse and maintaining security
- Providing customer support
- Compliance with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Discord Inc. as required for bot functionality
- With third-party service providers who assist in our operations
- When required by law or to protect our rights
- In case of a business transfer or merger
5. Data Retention
We retain your data for as long as necessary to provide our services:
- Active user data: Retained while using our services
- Server configurations: Retained while bot is in server
- Moderation logs: Retained for up to 1 year
- Analytics data: Anonymized and retained for up to 2 years
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Withdrawal: Withdraw consent at any time
To exercise these rights, please contact us at privacy@pandify.net
7. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication mechanisms
- Staff training on data protection
8. Cookies
Our website uses cookies to enhance your experience:
- Essential cookies: Required for basic website functionality
- Authentication cookies: To keep you logged in
- Preference cookies: To remember your settings
- Analytics cookies: To understand website usage
You can control cookies through your browser settings.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure adequate protection of your data during such transfers through appropriate safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@pandify.net
- Discord: Join our support server
- Website: Contact form